Associate AWS Training Operations Associate

Annapolis Junction, MD
Full Time
AWS
Entry Level
Red Arch Solutions is seeking an entry level Associate AWS Training and Certification Training Operations Program Manager to join our team with our Maryland customer. Please note this requires 1 year of experience in a team coordination role and the required DOD (Department of Defense) clearance is noted below. This role is an onsite role located in Maryland.

Position Overview: 
The Role will orchestrate the day-to-day operations of regions/verticals within Government business. The successful candidate for this role is a self-starter who can complete complex tasks and projects quickly with little to no guidance. This individual is able to react with appropriate urgency to situations that require a quick turnaround, switch gears at a moment's notice, and take effective action without having to know the total picture.


The individual will engage directly with the customer and help them realize the immense benefits derived through training their teams to enable their move to the cloud. This role is focused on accelerating the Training and Certification journey, maximizing customer value, delivering a frictionless experience, and ensuring our customers capture the full potential and sustainable business advantages of migrating to the AWS cloud.

Responsibilities:
  • Execute both repeatable and dynamic tasks related to class management and training support.
  • Drive/create process improvement initiatives that benefit external and internal customers
  • Manage weekly metrics and provide management information as required (e.g. forecasts, booking take-up, instructor utilization, course evaluation summaries, course sales, etc.).
  • Keep up to date with the different platforms and tools we work with, such as Smartsheet, SharePoint, Salesforce and various tracking and reporting mechanisms.
  • Assist as required with Accounts Payable and Accounts Receivable functions related to public and private onsite training and billing.
  • Manage regional operating budget, including purchase orders, invoicing and tracking between unclass and classified systems.
  • Audit data to ensure its accuracy.
  • Liaise with Technical Training Program Managers, and Business Development Managers to support onsite training engagements and large-scale events: scheduling instructors, liaising with legal department regarding contracting, liaising with customer about student registrations and class logistics, supporting the AR team with customer setup and billing. 
  • Manage virtual class setup and delivery on Go-To-Training or Webex platforms. Assist customers with student registration questions and day of delivery issues.
  • Support internal enablement programs e.g. scheduling and coordinating presenters for internal training classes, scheduling and coordinating internal online training courses, tracking attendance and collecting feedback.
QUALIFICATIONS:
  • T/S SCI with polygraph.
  • Currently possess or able/willing to acquire and maintain an US security clearance.
  • Bachelor's Degree or equivalent experience.
  • 1 year of experience in a team coordination position.
  • 1 year of experience using MS Office based tools; Excel spreadsheets and ability to navigate and interpret data. #CJ


 

All Red Arch Solutions openings require US Citizenship.

We offer best in class 100% paid employee healthcare premiums, generous PTO, a 10% combined - 6% match on your 401K, vested day one, complemented by up to 4% in profit sharing. Enjoy annualized bonus opportunities, spot bonuses for professional certifications, tuition reimbursement, and a variety of additional employee first perks, including an employee choice of an annual allowance for technology or fitness expenses, tailored to support your lifestyle. Celebrate and unwind with all 11 federal holidays observed, because we believe your hard work deserves significant recognition. We value the power of referrals and offer substantial bonuses for introducing us to more great people like yourself.

Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*