Systems Administrator
ACTIVE TS/SCI Clearance with Poly REQUIRED
Overview:
Red Arch Solutions is hiring a Systems Administrator to join our program in Fort Meade, Maryland.
Requirements:
- Must have TS/SCI clearance w/ active polygraph.
- Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (05) years of additional SA experience may be substituted for a bachelor’s degree.
- Relevant experience must be in engineering systems over their lifecycle (for example, conception, design & development, testing, production, distribution/deployment, operation, maintenance & support, decommissioning).
- Level 2 - Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity is required.
- Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools. Infrastructure
- Experience with the following tools: ELK, Tripwire, VMware, RedHat SELinux security tool suite
Responsibilities include, but are not limited to:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
The Red Arch Solutions pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Determination of official compensation or salary relies on several factors including, but not limited to, level of position, job responsibilities, geographic location, scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements, alignment with local internal equity as well as alignment with market data.
Red Arch Solutions Benefits Snapshot:
- 100% paid employee healthcare premiums. CareFirst Advantage Best in Class Benefits.
- HaloScripts Concierge prescription medication service
- Generous PTO.
- 10 % 401K 6% match vested day one and up to 4% profit sharing contribution.
- Annualized bonus compensation.
- Spot bonuses for hard work.
- Tuition reimbursement.
- 529 College Saving Plan.
- College Loan Pay Back Program.
- 11 Paid Federal Holidays
- Generous Referral Bonuses.
Red Arch Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Have more questions about Red Arch? Email us at Careers@RedArchSolutions.com